Return Policy

We know purchasing items on line can be scary! Our goal is for you to be happy with the items you've purchased from Finally Home Furnishings...So happy in fact, that you run out and tell everyone know about how awesome of an experience you've had, how great your furniture is, and what an amazing deal you received! With that said, selling items online is also scary, and as a small business we really want to limit the possibility of a return happening. Most reasons to return an item could have been prevented by you having more information before making your purchase. Do you need a better picture? Help understanding the dimensions? Reach out to us with any question big or small and we can work together to make sure you get the right products.
If all else fails and you need to make a return, we will have slightly different requirements depending on where your item shipped or shipped from

For Local Delivery (Texas) & Store Purchases:

Finally Home offers a 48 hour, hassle-free return policy (minus a 20% restocking fee and any delivery and/or assembly charges if applicable. Special order & floor model items do not qualify for returns. Mattresses, also, do not qualify for returns.  If you have decided to return your item please contact us to schedule an appointment to drop off your item(s). The item must be returned within 48 hours of being received and be in new condition with all original packaging.
If you wish to return your item(s) but need for us to come back and recover the merchandise, we offer this service for $89.
For Shipped Items (CA,NY,NY,PA):
Finally Home offers a 14 day return window for new/unopened/unused items. Customer will be responsible for both shipping and return shipping charges. Depending on the type of item you purchased and your location, a freight company may need to assist with the pick up. If you would like to discuss with us what the process would be for a particular item before placing an order please reach out to us for calcification. If your return is accepted you will be responsible for a 20% restocking fee in addition to the deliveries fees incurred. 
Please see Warranty section for manufacturer defect type return specifications, policies, and exclusions.

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